Skip to main content
Webroot found three "threats" in my time machine archive.  In the remove threat screen, there is no option to remove them.  They just sit there.  I cannot quarentine them either.  Their symbol in the threat list is a red shield with a white "x" in the middle.  How do I clear this out?  When I went through the acutal time machine archive, those files aren't even in there.
@ wrote:

Webroot found three "threats" in my time machine archive.  In the remove threat screen, there is no option to remove them.  They just sit there.  I cannot quarentine them either.  Their symbol in the threat list is a red shield with a white "x" in the middle.  How do I clear this out?  When I went through the acutal time machine archive, those files aren't even in there.

Hello phishhman,

 

Welcome to the Community Forum!

 

This is my Time Machine:



 

 

 

 

Since this is in your Backup can you open Webroot and perform a Full scan to see what happens?

I cannot duplicate your problem or files. It would be advised to issue a Support Ticket to look into these files that are a threat.

 

Please get back and let me know what your findings are. OK?

 

The Support is free and they are usually pretty quick.

 

Best Regards!

Reply