I can't remove a threat on my Mac
Webroot found three "threats" in my time machine archive. In the remove threat screen, there is no option to remove them. They just sit there. I cannot quarentine them either. Their symbol in the threat list is a red shield with a white "x" in the middle. How do I clear this out? When I went through the acutal time machine archive, those files aren't even in there.
+62Hello phishhman,@ wrote:
Webroot found three "threats" in my time machine archive. In the remove threat screen, there is no option to remove them. They just sit there. I cannot quarentine them either. Their symbol in the threat list is a red shield with a white "x" in the middle. How do I clear this out? When I went through the acutal time machine archive, those files aren't even in there.
Welcome to the Community Forum!
This is my Time Machine:
Since this is in your Backup can you open Webroot and perform a Full scan to see what happens?
I cannot duplicate your problem or files. It would be advised to issue a Support Ticket to look into these files that are a threat.
Please get back and let me know what your findings are. OK?
The Support is free and they are usually pretty quick.
Best Regards!
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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