@ wrote:

It's been months since I have accessed my online account. I cannot remember my password nor the answer to my security question. Does anyone know how I can regain access to my information?

Welcome to the Community

 

Would you please go here to your online Console

 



Note: This information relates to a Webroot online management account, which can be accessed here: my.webrootanywhere.com.  By creating such an account, you can view the security status of your devices from any location with an internet connection. This makes it easier to determine if all your devices are protected or if any need attention. For more information, see the SecureAnywhere Website User Guide.





Follow the instructions below to reset your password or security code.

1. Click here to access the management website.

 

1. Click on the "Can't log in?" link in blue next to the Log In button.
   
   http://sw.nohold.net/Webroot/Images/wsa_changecredentials4.png
    
   
2. Select if you would like to reset your Password or Personal Security Code.
   
   http://sw.nohold.net/Webroot/Images/wsa_changecredentials5.png

Let us knnow if you need more help!

 

Best Regards,

---