Skip to main content
Customer Support Customer Support

I purchased Webroot Secureanywhere 2 days ago but cannot get into password manager.

  • June 29, 2015
  • 1 reply
  • 20 views
L
Fresh Face
I purchased Webroot SecureAnywhere Complete 2 days ago. I cannot get into Password Manager, I keep getting this message;
 
The page could not be accessed.
  Please try again later or wait for 5 minutes.
 
Password Manager is one of the main reason I purchased this version.
 
Please help me!!

    1 reply

    JamesG
    • JamesG
    • Retired Webrooter
    • July 1, 2015
    Hello @,
     
    I was able to locate your account by using your email and it appears that everything is good to go on the backend.
     
    A few questions:

    What browser are you using when you see this issue?
     
    Does the issue persist in all browsers?
     
    Are you able to login to the Password Manager toolbar?
     
    Please respond back to me here and I will investigate this further for you.
     
    Best Regards,
    James G. Worldwide Online Retention Specialist
    Terms & ConditionsAccessibility statement