three questions
1 - my account show I have 2 different lenovo computers - I only have one. How can this be resolved??
2. I bought a new HP and mcafee is on it now w/ a 30 day trial. I have used webroot for a long time and want to continue. Can I download the webroot software from internet and use the key #
3. do I need to remove the mcafee first or can I download the webroot and then remove the mcafee
Answer
I sent this in b4 I registered so i m not sure if it was received.
Best answer by Ssherjj
Hello and Welcome to the Community Forum, @
#1- Deactivate the oldest Lenovo subscription. Make sure you check the Subscription dates. If you have two different keycodes keep the newest one for your Lenovo.
#2- Please download from here, for your HP.
Please follow the steps closely!
EDITED,
Additional:
How to Remove McAfee
http://service.mcafee.com/FAQDocument.aspx?id=TS101331
Hope this helps and if not give us a shout!
Kind Regards,
#1- Deactivate the oldest Lenovo subscription. Make sure you check the Subscription dates. If you have two different keycodes keep the newest one for your Lenovo.
#2- Please download from here, for your HP.
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
- KEEP the computer online for the enstall to make sure it works correctly
- Download a Copy Here (Best Buy Subscription PC users click HERE)
- Install with the new installer, enter your Keycode
- Let it finish it's install scan
- Reboot
EDITED,
Additional:
How to Remove McAfee
http://service.mcafee.com/FAQDocument.aspx?id=TS101331
Hope this helps and if not give us a shout!
Kind Regards,
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