I've loaded Webroot on my new computer, but there is no icon to sign in and load passwords
I have Webroot on 2 other computers. I've installed it on a 3rd new laptop, but the icon that shows up on by my task bar on the other computers, in order to sign in to populate passwords, isn't here and I can't figure out how to load it. Any ideas? Thanks.
+62Hello ?,
Welcome to the Webroot Community,
Are you talking about the Password Manager toolbar? If so please look below.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here. Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double cliks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help.
Kind Regards,
Welcome to the Webroot Community,
Are you talking about the Password Manager toolbar? If so please look below.
This sometimes does happen and to try to resolve it you can try running the Toolbarfix tool. You can download it for here. Once downloaded launch it by clicking on the executable, and you should see the following, if then that is fine and you should click on 'Run':
which should then take you to the following dialog:
on which you should choose/check the option 'Repair/Install the Webroot Toolbar' and then press 'Start'.
That should initiate the fix process and you just have to wait for it to finish, close the dialog and then check in your browser to see if the Password Manager Toolbar icon is now visible. If the fix has been successful you should see the following greyed out icon in a toolbar at the top of the IE browser page:
One then double cliks on that so that the login dialog is presented, etc.
Please check the above out and come back if anything is not clear or if it does not help.
Kind Regards,
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