iphone 5s will not except my key code

Hello hack,
 
Welocme to the Community Forum,
 
May I suggest you read these Knowledge Base articles here?

https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-do-I-add-an-iOS-device-to-the-mobile-sec...

https://community.webroot.com/t5/Webroot-Mobile-for-iOS/How-to-install-SecureWeb-and-SecureSync-on-i...

These programs SecureWeb and Backup & Sync can be downloaded from the Apple Store if you prefer.

• Create your SecureAnywhere Account (if you haven't already).
• On your iOS mobile device, open the App Store.
• Search for "Webroot SecureWeb Browser" and install the app [img]http://www.webroot.com/shared/images/business-secureweb-browser-globe.png[/img]
• After it installs, launch the app to begin using it.

SecureWeb is a secure web browser that keeps you safe as you surf the web, and provides access to your secure login credentials and form-fill profiles stored in the Password Manager in your SecureAnywhere account.
To access the Password Management features in SecureWeb, tab the Vault button http://www.webroot.com/shared/images/business-vault.png and enter your SecureAnywhere account username and password.
Install Webroot Backup & Sync

• On your iOS mobile device, open the App Store.
• Search for "Webroot Backup & Sync" and install the app [img]http://www.webroot.com/shared/images/business-backup-sync.png[/img]
• After it installs, launch the app and enter your SecureAnywhere account username, password and Keycode. You can find it on a card inside your box or in an email message if you ordered your product online.

Webroot Backup & Sync enables you to store and access your digital life anywhere you’re connected. Back up important files, show off family pictures, and save your music library to the cloud.
For more information about Webroot Backup & Sync, see Webroot SecureAnywhere Mobile Help
 
Hopefully this will help you understand, and if you still have troubles then please let us know!
 
 
Kind Regards,