Is there a way user side to combine days...
I have two Webroot keys now. I just repurchased the software before my old code expired to take advantage of a sale going on. I have 77 days left on the old code and would like to add them to the new code i just purchased. Is there a way for me to do that somehow without support?
Hi DarkMist
I am assuming that by "Is there a way for me to do that somehow without support" you are asking if there is something that the user can do oneself? If that is the case then I am afraid that the answer is 'No'...you days from tone code need to be migrated to the other code and that is a back end manipulation/job...either Support or a Mod's input is required.
May I ask what you have against making a formal request to Support for the transfer? They are usually very helpful and quick and you have plenty of days to spare for the transfer to be effected.
Regards
Baldrick
I am assuming that by "Is there a way for me to do that somehow without support" you are asking if there is something that the user can do oneself? If that is the case then I am afraid that the answer is 'No'...you days from tone code need to be migrated to the other code and that is a back end manipulation/job...either Support or a Mod's input is required.
May I ask what you have against making a formal request to Support for the transfer? They are usually very helpful and quick and you have plenty of days to spare for the transfer to be effected.
Regards
Baldrick
I have nothing against formal support... its just Saturday.. >.> And i want instant gratification, without having to wait until monday.
Hi DarkMist
Completely understand the desire for instant gratification...but in this case I believe that you will have to forego...sorry. :(
Regards, Baldrick
Completely understand the desire for instant gratification...but in this case I believe that you will have to forego...sorry. :(
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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