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issues in 8.0.2.127

  • April 27, 2013
  • 5 replies
  • 38 views

Hi,
 
For some reason, after install webroot SecureAnywhere Complete 8.0.2.127, in some occasions disk highest active time is in 100%, and in monitor resourse monitor - tab disk -> graphs show for time lapse 1MB/sec constant.
 
This happens when, use internet connection.
 
- Join to some website
- Join to game LOL
- Other actions that use inet.
 
Any suggestion?

Best answer by microz

Yes, resolved, is a problem of chrome, apparently was a coincidence just when I installed webroot :)
 
Thanks!
Eduardo

5 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • April 27, 2013
Hello microz and welcome to the Webroot Community!
 
I am guessing that those times are when WSA is running a full scan.  Usually scans take only a few minutes (The average scan time on my older slower laptop is 3.1 minutes)  If you think that WSA is responsible for the high resource usage, and that it is NOT the result of a scan running, you might want to Submit A Trouble Ticket 

  • Author
  • Fresh Face
  • April 28, 2013
i not execute full scan. But example, now can repeat error when load video of youtube.

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello microz and Welcome to the Webroot Community Forums.
 
Please Submit a Support Ticket as David asked to get further help as the online support can gather logs and fine out what's causing your issues.
 
Thanks,
 
TH

JimM
  • Retired Webrooter
  • May 3, 2013
microz, were you able to put in a support case, and was your issue resolved? Please let us know. Thanks!

  • Author
  • Fresh Face
  • Answer
  • May 3, 2013
Yes, resolved, is a problem of chrome, apparently was a coincidence just when I installed webroot :)
 
Thanks!
Eduardo