Is Anybody Else Facing Major System Performance Issues Since Today’s 9.0.35.12 Update for WSRA
A Little More Context
I am Running Latest Version of windows 10 22H2 Build 19045.3086
I9 10900K No Over Clock
64GB Ram
GTX1080Ti
2TB 980Pro NvME SSD
Firefox 114.02 x64 (Firefox is Immensely Slowed When Web-root Active)
Edge Version 114.0.1823.51 (Official build) (64-bit) Also Intermittency Slow but still super noticeable.
and Just Generally Poor System performance attempting to accomplish seemingly any task within windows.
I know for a fact that the Issue is Webroot as that's the only program that has updated its self today and as soon as I close it my system is back to its usual self and all my issues are immediately gone
Yes we have been Beta testing v9.0.35.12 and no reports of slowness and I use Firefox as my main browser and your system is much more powerful than I’m using at this time, also Edge is working fine as well. There’s no release notes at this time. @BradW
Would you like to try a clean reinstall? If so follow below!
Please follow the steps closely!
Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
Uninstall WSA and Reboot
Go into Safe Mode and Delete these Folders if they are there!
C:\Program Files\Webroot Folder
C:\ProgramData\WRData Folder (Hidden Folder)
C:\ProgramData\WRCore Folder (Hidden Folder)
Boot back into normal mode
Install with the new installer, enter your Keycode
Let it finish it's install scan
Reboot once again
DO NOT import any old settings as you can set it up as you like once it's done
Yes we have been Beta testing v9.0.35.12 and no reports of slowness and I use Firefox as my main browser and your system is much more powerful than I’m using at this time, also Edge is working fine as well. There’s no release notes at this time. @BradW
Would you like to try a clean reinstall? If so follow below!
Please follow the steps closely!
Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
Uninstall WSA and Reboot
Go into Safe Mode and Delete these Folders if they are there!
C:\Program Files\Webroot Folder
C:\ProgramData\WRData Folder (Hidden Folder)
C:\ProgramData\WRCore Folder (Hidden Folder)
Boot back into normal mode
Install with the new installer, enter your Keycode
Let it finish it's install scan
Reboot once again
DO NOT import any old settings as you can set it up as you like once it's done
