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Malware Keeps Coming Back


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One Specific File Keeps Returning After Each Scan And Deletion Of It. I Would Like It Gone But It Is Persistent. The File Is:
C:\Windows\sysnative\pmls64.dll.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir

After Each Scan And Deletion Another .vir Is Added To The End. How Do I Permanently Get Rid Of it?
Another Thing Is That When I Try To Get To The File It Says It Does Not Exist Within My Files. The File Was Labeled As Pua.Premier.Opinion

Best answer by DanP

Hello @SADOMEN1,

Please Submit A Support Ticket and we can look at this further.


Thanks,

-Dan
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3 replies

DanP
Webroot Employee
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  • Webroot Employee
  • 514 replies
  • Answer
  • July 16, 2019
Hello @SADOMEN1,

Please Submit A Support Ticket and we can look at this further.


Thanks,

-Dan

Forum|alt.badge.img+1
  • New Member
  • 1 reply
  • March 2, 2020

Did Sadomen1 get a resolution for this incident/problem? I haven’t done much to get rid of it yet, but I’m getting to it tonight and was wondering if there is a simple way to get Pua.Premier.Opinion
VoiceFive, Inc. sorted.

Our RMM is informing about the following:

PremierOpinion
PMLS64.DLL
%windir%\system32\
1.1 MB
Pua.Premier.Opinion
VoiceFive, Inc.
 

But it keeps coming back… Support ticket again?


DanP
Webroot Employee
Forum|alt.badge.img+35
  • Webroot Employee
  • 514 replies
  • March 2, 2020

Hello @MrZaka77,

If it keeps coming back, a Support Ticket would be the way to go.

 

Thanks,

-Dan