Anytime Microsoft Office updates, it looses it's association with it's files for instance opening an excel file from the desktop or another folder path. If I disable webroot and run a repair, or before running office update, this does not happen.
I noticed someone else having the issue (https://community.webroot.com/webroot-secureanywhere-complete-14/6-hours-with-microsoft-support-to-find-out-webroot-blocks-excel-registry-changes-325731#post325799) but does not seem to be a fix listed.
Thanks in advance.
Microsoft Office Issue
+3This topic has been closed for replies.
+1I have been rolling out Webroot SecureAnywhere and immediately users are having issues where All Office apps lose their file association. It is removing Office apps from being registered with Windows, so you cannot fix the association in Windows. I have found a repair of Office 365 does not fix it. It takes an uninstall, reboot, and reinstallation of Office 365 to fix. I am worried this will reoccur, but I have narrowed this issue down to Webroot.
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