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My current subscription is about to expire, I got a new key I would like to merge it with my old account and push it to the PC's that are currently running the  "current sub" how do I do that?
@ wrote:

My current subscription is about to expire, I got a new key I would like to merge it with my old account and push it to the PC's that are currently running the  "current sub" how do I do that?

Hello and Welcome to the Webroot Community Forum,

 

 

Please go to the KB article HERE

 

 

Also it would be advisable to  Contact Support because they will have to change your PW Manager from your old keycode to your new keycode.

 

 

Hope this helps,

 

 

Kind Regards,
Ok but I got 2 weeks left on my old account will the new account add the 2 weeks to my account or will it start 365 days from the day I add the key?
Hello tempnexus,



I believe the 365 days will start when you put in the new keycode. You could Contact Support and they should be able to add the two weeks to your new Keycode. Or you wait out the two weeks and activate then. But regardless you need to contact support anyways to get your PW Manager changed over. Right?



Regards,

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