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Pando Media Booster being reported as a threat

  • May 25, 2014
  • 3 replies
  • 35 views

Hi!
 
I just wanted to report that this program is being falsely categorized as a threat. 
 
webroot found 
 
bssndrpt.exe
pmb.cpl
pmb.exe 
 
as infected files 
 
However, these are all part of a program that allows your machine to be used as a sort of p2p assist when it comes to installing patches for games such as: 
 
Dungeons and Dragons Online
Lord of the Ring Online
Star Trek Online
League of Legends
 
It is installed along with these games. 

Best answer by shorTcircuiT

Hello Nebula,welcome to the Webroot Community!
 
The best way to report a potential False Positive is to submit aTrouble Ticket.  Please refer to my signature area below for the link!
 
On your own computer, if you fully trust the program, you can to over-ride the block.  Have you already done this or would you like some assistance in trying to?

3 replies

shorTcircuiT
Gold VIP
  • Gold VIP
  • Answer
  • May 25, 2014
Hello Nebula,welcome to the Webroot Community!
 
The best way to report a potential False Positive is to submit aTrouble Ticket.  Please refer to my signature area below for the link!
 
On your own computer, if you fully trust the program, you can to over-ride the block.  Have you already done this or would you like some assistance in trying to?

  • Author
  • Fresh Face
  • May 25, 2014
Thank you for the quick reply and the link!

I will submit the trouble ticket and I have already over-rided the block.

shorTcircuiT
Gold VIP
Excellent, but I will caution that if it is the P2P component that is being flagged there is always a slight chance that the rating might not be changed globally.