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Possible Online Backup Glitch?

11 years ago
21 January 2013
7 replies
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Userlevel 7

shorTcircuiT
Gold VIP
7721 replies

Laugh if you will, but I am complaining that I might have too much available backup room. Yes, too much.

MyWebroot Account has two key codes associated with it, one expired, one new. I have a total of 50 GB available space to use, 25 GB for each key code. Should I still have access to that 25 GB that is from the expired Key Code or will that eventually be removed after a renewal grace period?

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Best answer by JimM 23 February 2013, 00:36

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7 replies

Userlevel 7

JimM
Retired Webrooter
1581 replies
11 years ago
22 January 2013

If you can private message me the two keycodes, I can take a look for you. You're correct to assume there is a grace period, and that's probably the reason, but I can take a closer look if you'd like.