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WebRoot usually aborts scan (typically @ 60-70% completion) without giving options to remove threats
Hello and Welcome to the Community Forum,,

 

 

Can you please do a clean reinstall of WSA and Please follow the steps closely!

 


  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example:SA69-AANA-A783-DE78-C584
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue?

 

Thanks,

 
Seems to work now.....thanks for your time !
Hello papaskin!

 

That's great news. No time involved when one enjoys helping others out but you are so welcome.

 

 

Do come on back if you need anything else or you just want to browse and visit.:D

 

 

Have a nice day!

 

 

Kind Regards,

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