Skip to main content

PriceMinus Malware/Virus

  • June 17, 2015
  • 3 replies
  • 26 views

I just purchased the Webroot Internet Security Complete from Best Buy for a pretty penny and it failed to catch the issue I needed it to catch!  Specifically, PriceMinus (pop up ads) and BestAdBlocker.  I ended up downloading a common, free malaware software and it did the trick.  Thinking about returning this antivirus..... But they might not take it back. 

3 replies

JamesG
  • Retired Webrooter
  • June 19, 2015
Hello @,
 
I apologize for the issue you are describing.
 
PriceMinus and BestAdBlocker are potentially unwanted applications, not malicious threats. Though annoying, they do not compromise your security, and that is why we do not remove them.
 
You can learn more about these and how to remove them here.
 
Anytime that you have an issue like this, and you are unsure, I would advise contacting our support team as they can take a look and will assist any way that they can.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Best Regards,

  • Author
  • Fresh Face
  • June 20, 2015
Besides that issue, I am happy with the software and have decided to keep and install it on other devices.  Thank you for your reply.

RetiredTripleHelix
Gold VIP
Forum|alt.badge.img+56
Hello and Welcome to the Webroot Community!
 
May I suggest that you install a good free Ad Blocker as well?
 
For Internet Explorer Ad Block Plus: https://adblockplus.org/
 
For Firefox uBlock: https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss or Privacy Badger: https://addons.mozilla.org/en-us/firefox/addon/privacy-badger-firefox/

 
Google Chrome uBlock: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en or Privacy Badger: https://chrome.google.com/webstore/detail/privacy-badger/pkehgijcmpdhfbdbbnkijodmdjhbjlgp
 
Thanks,
 
Daniel ;)