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Ran complete scan and threats still detected.

  • March 8, 2015
  • 1 reply
  • 23 views

Ran complete scan 3 times and active threats still remain. What can cause this?

1 reply

Ssherjj
Moderator
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  • Moderator
  • March 8, 2015
Hello simm,
 
Welcome to the Community Forum,
 
Is Webroot saying you still have threats that aren't being removed?
 
Please look here and see if this explains what you are seeing.
 
Can you tell me what the status and settings are? Open the main interface by right-clicking on the Webroot icon http://www.webroot.com/En_US/SecureAnywhere/PC/Content/Resources/Images/WebrootIcon.png from the system tray menu, then click View Status. PC User Guide.
 
 
Kind Regards,