Hello slowjane70,



Welcome to the Community Forum,



Sorry to hear about this happening. I have a Mac and I do run the optimizer without having any problems. But please issue a Support ticket and they will check this out for you free with an active subscription.



https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Webroot-Lock-Icon/ta-p/59565



Let us know how it goes okay?



Kind Regards,

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