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The shortcut icon at the top of my screen shows an exclamation mark. I click on it and it shows a bunch of threats. I click on Remove Threats and an X is placed by each file but I do not see that the threats are actually removed. How do I know when they are gone?
Hello Photodon,

 

Welcome to the Webroot Community,

 

Can you tel me if the exclamation mark is gone from Webroot ? When Webroot does another scan after removing the threats the Webroot exclamation mark should be gone and icon shoud be green after rebooting.

 

Are you running a PC or a Mac? If a PC look below.

 

Please look at the PC User Guide and check your Quarantine.And look here explaining Managing Detected Threats

 

Also look here at the Knowledge Base Article Here

 

Let us know ih Webroot isn't removing these threats.

 

 

Kind Regards,

 

 

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