I got a phone from family and I did a system reboot basically. Factory settings and all that rot. I installyed Webroot complete and got two 'trojan' hits right off the bat. Tell ir to fix the issue, but the **bleep** thing keeps saying 'uninstall unsuccessful'.... is there ANY way to remove these threats from the phone? o.e;;;
Both warnings are
'HTML Viewer'
com.android.htmlviewer
and
'data_gospel'
com.android.fallen
HELP!
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Hello ChewToy,
Welcome to the Webroot Community,
Sorry you must of slipped through the cracks and we missed this post...
To be honest I don't know if these are False Poitives or actually a Trojan/Trojans. Your best bet is to Submit a Support Ticket free of charge with an active Webroot subscription.They will gladly assist you.
Hope this helps.
Welcome to the Webroot Community,
Sorry you must of slipped through the cracks and we missed this post...
To be honest I don't know if these are False Poitives or actually a Trojan/Trojans. Your best bet is to Submit a Support Ticket free of charge with an active Webroot subscription.They will gladly assist you.
Hope this helps.
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