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Request for Reclassification of Websites

  • October 20, 2014
  • 3 replies
  • 34 views
durantash
Community Leader
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Hi ,
 
I sent some request for Reclassification of Websites and select " Receive Notifications " option .
 
link
 
but webroot do not send me Notification to me .
 
i sent request at 24 march - 28 july - 2 oct - 19 oct & ....
 
Thanks ,
 
Security Softwares & Antivirus Business & Market Analyzer * Write near 5000 Topics about AntiVirus on my Blog ( Persian Language ) : www.disna.ir ( more than 500 topics about Webroot ) * Do you know Where is Durantash ? my profile picture is part of Durantash ( Ziggurat , Chogha Zanbil )
    TripleHelix

    3 replies

    DanP
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    • DanPOpenText Employee
    • OpenText Employee
    • October 20, 2014
    @ 
     
    I would suggest creating a support ticket over using the web form for URL Reputation Change Requests - especially if you do not receive a reply that your request has been received or if the request has not been completed. Please submit a ticket with the URLs in question and we'll get those taken care of.
     
    Thanks,
     
    -Dan
     
     
     
    Webroot Threat Research
    Baldrick
    shorTcircuiT
    Ssherjj
    durantash
    Community Leader
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    • durantash
    • Author
    • Community Leader
    • October 22, 2014
    thank you .
    i create ticket .

    when a user send a request for " URL Reputation Change " and select send notification , i hope webroot send notification .
    Security Softwares & Antivirus Business & Market Analyzer * Write near 5000 Topics about AntiVirus on my Blog ( Persian Language ) : www.disna.ir ( more than 500 topics about Webroot ) * Do you know Where is Durantash ? my profile picture is part of Durantash ( Ziggurat , Chogha Zanbil )
    Baldrick
    Gold VIP
    • Baldrick
    • Gold VIP
    • October 22, 2014
    Hi durantash
     
    Hopefully they will but keep checking to see if the reputation level has changed and if not then send another request and let us know in this thread as there may be something we can find a way of feeding back via the Community links.
     
    But having said that do give the guys & gals at BrightCloud some time...they have an awful lot of information to shift through and it can take some time.
     
    Regards, Baldrick
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