Scheduler

Hi ssd
 
Welcome to the Community Forums.
 
Would you please give us a bit more information as to in what way they don't work'? Do they start but freeze? Do you click the appropriate button and nothing happens? We need a little more to go on to be able to help.
 
Many thanks in anticipation.
 
Regards, Baldrick

I schedule normally.It used to work.Now nothing happens,I must do manually.It act like its not on schedule.

Hi ssd
 
OK, have you tried rebooting to see if this is just a temporary glitch?  If not please do so and if that does not clear the issue for you then I would recommend that you undertake a clean reinstall of WSA, as follows:
 

• Make sure you have a copy of your Keycode
• KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
• Download a Copy Here (Best Buy Subscription PC users click HERE)
• Uninstall WSA and Reboot
• Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
• Let it finish it's install scan
• Reboot once again

Please let us know if that solves the issue for you.
 
Regards, Baldrick

I agree with Baldrick, but this thread might be worth a read also: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/scheduled-scan/m-p/9546#M804

@ wrote:
I agree with Baldrick, but this thread might be worth a read also: https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/scheduled-scan/m-p/9546#M804

Ordinarily I would agree with you, Dermot, but in this case the Scheduler has been in use previously, and seems to have stopped working. :(

@ wrote:

@ wrote:
I agree with Baldrick, but this thread might be worth a read also: https:///t5/Webroot-SecureAnywhere-Complete/scheduled-scan/m-p/9546#M804

Ordinarily I would agree with you, Dermot, but in this case the Scheduler has been in use previously, and seems to have stopped working. :(

Indeed Baldrick, and a clean install is recommended in link (in option given in Support reply) I gave also. I suppose I was trying to draw attention to the Admin rights mostly.
Don't be sad...there is a consensus really Mon Ami ;) I guess I wan't too clear.
Just for info on this thread also:
http://live.webrootanywhere.com/content/586/Changing-Scan-Schedules