I"m trying to set up my secure anywhere complete account on my Samsung Galaxy Note 2 and have received the following error message after entering my E-mail address, Password and Keycode:
Error
Account creation failed. This likely means your device doesn't currently have internet access. (WHICH IT DOES)
Raw Error:
com.webroo.engine.
LmExceptions$WRLicenseManagerInvalid
Keycode: License check failed due to invalid keycode. Response code:1
Can someone help me create my account? I know that I have the right keycode and password (checked it 5 times).
Thanks,
MChernick
Solved
Secure Anywhere Complete Account Creation failure
Best answer by JimM
Thanks for the@mention TripleHelix. :)
mchernick, you have two keycodes on file with us that are associated to two different account email addresses. I'm going to send you a private message in a moment to try to help clarify which set you should use.
mchernick, you have two keycodes on file with us that are associated to two different account email addresses. I'm going to send you a private message in a moment to try to help clarify which set you should use.
ok, i understand that, the configure of the tablet is correct, but how i know the link is correct? i
just follow the instruction on page, and there redirect an other pages, where i downlaod the app... i dont get
it.. why don't accept the keycode on the app, i can loggin on page webroot and there i check the keycode and is the same numbers and letters .. well, i send the ticket trouble that you mentioned, and i will hope that they have solution ???
just follow the instruction on page, and there redirect an other pages, where i downlaod the app... i dont get
it.. why don't accept the keycode on the app, i can loggin on page webroot and there i check the keycode and is the same numbers and letters .. well, i send the ticket trouble that you mentioned, and i will hope that they have solution ???
+62http://www.webroot.com/us/en/home/products/geeksquad-dl Revne did you go to this link for the GeekSquad? Or Call them here:@ wrote:
ok, i understand that, the configure of the tablet is correct, but how i know the link is correct? i
just follow the instruction on page, and there redirect an other pages, where i downlaod the app... i dont get
it.. why don't accept the keycode on the app, i can loggin on page webroot and there i check the keycode and is the same numbers and letters .. well, i send the ticket trouble that you mentioned, and i will hope that they have solution ???
1.800.Geeksquad
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