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SecureAnywhere Internet Security Complete

  • 15 July 2023
  • 2 replies
  • 81 views

Just purchased a new 5 user license, enter OK on webroot console and correctly shows 365 days left. However the backup and sync buttons are no longer on the console. If I log into my Carbonite+Webroot online console, under backup it states I have no subscription. The webroot websites clearly state the license has 25Gb of stoarage included. Any ideas how I get it to work?

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Best answer by ProTruckDriver 15 July 2023, 16:02

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Userlevel 7

Hello @Rogergretton 

Take a look at this link:

https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&solutionid=4223

Thanks, have sent an email to Carbonite. 

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