Just purchased a new 5 user license, enter OK on webroot console and correctly shows 365 days left. However the backup and sync buttons are no longer on the console. If I log into my Carbonite+Webroot online console, under backup it states I have no subscription. The webroot websites clearly state the license has 25Gb of stoarage included. Any ideas how I get it to work?
SecureAnywhere Internet Security Complete
Userlevel 7
Hello
Take a look at this link:
https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&solutionid=4223
Thanks, have sent an email to Carbonite.
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