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Getting rather fed up now. I`ve had WSA Complete since 26th Dec 13. Nearly a month later, and I still havent had the webroot filter extension for safe browsing (which is vital as my children use the internet a lot). Ive sent support tickets etc, and done everything they suggested (installing, reinstalling, changing browser etc). I use IE11 and nothing else. Still no option pops up to enable it. It`s not even listed in the addons on IE11 (as my original WSA Antivirus had). What`s going on? How much longer do I wait? I`m seriously considering getting a refund and switching to something else. Any info greatly appreciated

George
Hello WaspUK1966 can you please contact support and ask them kindly to add your keycode the the new Web Shield Channel hopefully they can do that for you.

 

Regards,

 

TH

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