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stop personal security pop up

  • December 4, 2014
  • 6 replies
  • 40 views
T
Fresh Face
For a couple of days now I keep getting a POP UP message that says ' Veiw your personal  security report. Learn how WebRoot keeps you protected.'
It has no closing 'X' and the only way I can get rid of it is to visit the report. Fun the 1st. time but now getting irritating.
Does anyone kow how to eliminate this.
 
Thanks
 
Dana

6 replies

nic
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  • nic
  • Retired Webrooter
  • December 4, 2014
Sorry about that - our dev team is working on improving that so you can dismiss it and tell it not to show again for 30 days.  Should be coming out in the near future.
Ssherjj
T
Fresh Face
  • thazooo
  • Author
  • Fresh Face
  • December 4, 2014
Thanks for the quick reply
 
Dana
nic
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  • nic
  • Retired Webrooter
  • December 4, 2014
You're welcome!  Sorry for the inconvenience in the meantime.
S
  • stop
  • December 29, 2014
Any update on this?  It's hugely annoying.  Just don't expect nagware for a product that I've already bought.
Ssherjj
Moderator
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  • Ssherjj
  • Moderator
  • December 29, 2014
Hello stop,

Welcome to the Community Forum,

I can't answer this question and we are sorry for this annoyance. Let me ping @ and tomorrow morning he can address this with a possible update.

Sorry I couldn't help you.

Best Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
Baldrick
nic
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  • nic
  • Retired Webrooter
  • December 29, 2014
No update on the release date, but please contact support if it's popping up all the time so they can get this documented.  If it's happening that often then it's definitely a bug.
Ssherjj
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