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Threat removal

  • March 10, 2015
  • 2 replies
  • 27 views

I click on Webfoot's Remove Threats button.It shows  a acreen with a bunch of file(?) adresses that I presume are the threats but I don't see any way to remove them. How do I do something with those threats?

2 replies

Ssherjj
Moderator
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  • Moderator
  • March 10, 2015
Hello Photodon
 
Welcome to the Community Forum,
 
Please have a look at this Knowledge Base article
 
Might the above article be what you are looking for?
 
 
If this isn't what you meant then please get back to us.
 
 
Kind Regards,

Petrovic
Gold VIP
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  • Gold VIP
  • March 10, 2015
Hello
 
If you suspect an system is infected:
The best thing to do is to Open a Support Ticketand ask Webroot Support to take a look and remove this for you.  There is no charge for this if you are a WSA license holder, with a current subscription.