@ wrote:

Have not been able to install microsoft silverlight since I installed webroot. I had silverlight on this computer before.

Welcome BJN,

 

Do you receive any errors or alerts?  

 

Does Webroot SecureAnywhere display an alert?

 

If you disable Webroot, does Silverlight install?

 

Have you checked to see if Webroot is blocking this?

 

Open WSA interface. Click on Utilities > System Control > Antimalware Tools > Start. Look for any process named silverlight or related to it. Allow them if they're blocked or monitored.



On the WSA interface, click on the gear icon beside PC Security. Look under the tabs Quarantine and Block/Allow files for anything related to silverlight. Allow them or restore them.

 

Are you downloading Silverlight from the Microsoft website?

 

http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

 

Also TripleHelix or shorTcircuiT have any suggestions?

 

Last but least you can Contact Support

 

 

Best Regards,

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