running a mac
unable to connect to service
reboot - problem goes away
then comes back
Unable to connect to service
+62Hi gserian,
Welcome to the Community Forum,
Sorry to hear you are having these problems.
Would you want to do a uninstall/clean install of Webroot? If you prefer you can Contact Support free of charge.
Please make sure you have your keycode available.
Go here to show you how to uninstall.. http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1992&
Go here to reinstall Webroot http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1991&
Let us know what the outcome is ok or if you need further help if you decide to reinstall yourself.
Best Regards,
Welcome to the Community Forum,
Sorry to hear you are having these problems.
Would you want to do a uninstall/clean install of Webroot? If you prefer you can Contact Support free of charge.
Please make sure you have your keycode available.
Go here to show you how to uninstall.. http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1992&
Go here to reinstall Webroot http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1991&
Let us know what the outcome is ok or if you need further help if you decide to reinstall yourself.
Best Regards,
IMac 2021 27 in i5 Retina 5, iMac OS Sequoia (15.7.2), Security: iPads, ALIENWARE 15 R6, W11 Microsoft Windows Workstation, x64, Webroot® SecureAnywhere™ Internet Security Complete, Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester
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