Hi gserian,

 

Welcome to the Community Forum,

 

Sorry to hear you are having these problems.

 

Would you want to do a uninstall/clean install of Webroot? If you prefer you can Contact Support  free of charge.

 

Please make sure you have your keycode available.

 

Go here to show you how to uninstall.. http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1992&

 

Go here to reinstall Webroot http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1991&

 

Let us know what the outcome is ok or if you need further help if you decide to reinstall yourself.

 

 

Best Regards,

 

 

 

 

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