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unusual keyboard functioning

  • January 23, 2015
  • 2 replies
  • 29 views
C
Fresh Face
Any issues with unusual keyboard functioning with webroot? Happens in a Web based, browser contained application that webroot disables the numeric keypad of a USB keyboard. Other apps perform normally, when webroot was removed, this app then performed normally

    2 replies

    Petrovic
    Gold VIP
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    • Petrovic
    • Gold VIP
    • January 23, 2015
    Hello
     
    Check to see if the application is blocked
    Block-> Allow
    for example:


     
    Please read:
    Blocking/Allowing files
    http://www.webroot.com/En_US/SecureAnywhere/PC/Content/C5_Quarantine/CH5b_BlockingAllowingFiles.htm
    Managing protected applications
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C6_IDProtection/CH6c_ManagingProtectedApps.htm
    Controlling active processes
    http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C10_SystemControl/CH10b_ControllingProcesses.htm
    Helpful Webroot Links: Download (PC) | Download (Best Buy Subscription) | Submit Support Ticket | Account Console | User_Guides | BrightCloud URL lookup
    Ssherjj
    C
    Fresh Face
    • cyberjoes
    • Author
    • Fresh Face
    • January 23, 2015
    Thanks for the quick response -- I was unable to test - but will look at it again next week -- my suspicion is that the database application inside the browser is using .Net
     
    Odd to me that it would only affect the Numeric keypad
    Baldrick
    Petrovic
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