Both web filter and password manager extensions are properly installed (Safari) but after each restart a pop up warning keeps coming that Web filter extension is not installed.
Please how can I avoid such warnings?
Thanks in advance.
Page 1 / 1
Hello RPI,
My best advice is to issue a Support Ticket free of charge so they can see if WSAC is properly installed.
EDIT@ when you contact support include this link as well. https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Web-filter-extension-pop-up-not-installed-again-MAC/m-p/177224
I fixed my issue with this popping up with a uninstall/clean reinstall.
If you want to do this reinstall I can direct you to do so. But to be honest I'd have support look at this.
@ can you approve this photo?
Regards,
My best advice is to issue a Support Ticket free of charge so they can see if WSAC is properly installed.
EDIT
I fixed my issue with this popping up with a uninstall/clean reinstall.
If you want to do this reinstall I can direct you to do so. But to be honest I'd have support look at this.
Regards,
Done!
I did make a request for support via a support ticket. Thanks. A reinstall has not solved the problem.
Hello RPI,
Thank you for letting us know and sorry that the reinstall didn't work for you.
Would you mind letting us know what support does for you to fix this issue because it could help other Mac users such as myself, I'm curious to know what Support does for you.
Thanks,
Best Regards,
Thank you for letting us know and sorry that the reinstall didn't work for you.
Would you mind letting us know what support does for you to fix this issue because it could help other Mac users such as myself, I'm curious to know what Support does for you.
Thanks,
Best Regards,
Reinstalling WSA did not solve this issue for me. Reinstalling OSX did the trick though. All working smoothly again. Thank you!
Hello RPI,
Thank you for letting us know. I appreciate the feed back!
Have a great day!:D
Thank you for letting us know. I appreciate the feed back!
Have a great day!:D
Reply
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.