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webrooot closing enexpetedly

  • September 3, 2014
  • 1 reply
  • 38 views

Webroot keeps closing unexpectedly.  I am currently having connectivity issues but did not think Webroot was reliant on a stable connection.  If anyone has information it would be appreciated.

1 reply

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • September 3, 2014
@ wrote:
Webroot keeps closing unexpectedly.  I am currently having connectivity issues but did not think Webroot was reliant on a stable connection.  If anyone has information it would be appreciated.
Welcome to the Community Forum fdrrdl,:D

 
Can you please do a clean reinstall of WSA and Please follow the steps closely!
 
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish it's install scan
  • Reboot once again
Please let us know if that resolves your issue? If not then we will look at alternative avenues to try and solve this for you.
 
Thanks,