I have Webroot Secureanywhere running on my Surface Pro 3 (purchased earlier this week; Webroot only installed today). The only program I have installed today is Webroot. Until this morning (pre-install), Windows Mail worked to sync with the three installed mail accounts (hotmail, gmail and an Exchange work/Outlook account). Post-installation, none of the mails are syncing (they simply are listed as "unavailable"). I've tried a number of possible options to fix, and nothing seems to do the trick. I have also turned off the realtime shield, web shield and WSA firewall to see if it started to connect again but it did not help. I have not yet uninstalled Webroot entirely to test it that way.
Has anyone else experienced this?
Thank you.
Rashad
Webroot conflicts with Windows Mail - causing accounts to be unavailable?
Hi warehr
Welcome to the Community Forums.
If you have not yet done a uninstall, REBOOT, clean install (download a new version of the Webroot installer here or Best Buy from here), REBOOT...then I would recopmmend that you do so ASAP, making sure that you have your keycode to hand. I run WSA on my Dell Venue Pro 8 tablet and have nerver experienced this issue so I am suspecting a faulty install.
Regards, Baldrick
Welcome to the Community Forums.
If you have not yet done a uninstall, REBOOT, clean install (download a new version of the Webroot installer here or Best Buy from here), REBOOT...then I would recopmmend that you do so ASAP, making sure that you have your keycode to hand. I run WSA on my Dell Venue Pro 8 tablet and have nerver experienced this issue so I am suspecting a faulty install.
Regards, Baldrick
Webroot SecureAnywhere Complete Beta Tester v9.0.24.49, imaged by Macrium Reflect v7.2
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