I need some help webroots froze and it says, "The current operation cannot be aborted"
I need to get out of this and get this thing running I need this working I have a launch coming in a few days can be waiting till the Cows come home
webroot froze during removal of viruses
I would recommend you run one Deep Scan with Webroot SecureAnywhere in Safe Mode with Networking. To do so, please follow the instructions below.
1. Start your computer in Safe Mode with Networking. For instructions on starting in Safe Mode with Networking see: http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=68"
2. Open Webroot SecureAnywhere from the tray, start menu or desktop icon.
3. Click on the cog icon next to 'PC Security'.
4. Open the 'Scan & Shields' tab.
5. Click the 'Custom Scan' button.
6. The default scan option is 'Deep'. Click Scan.
This will start a Deep Scan of your system. Please allow this scan to complete and remove any threats found. Once the scan is complete, you may restart your system normally.
If you were unable to remove the threat, or if you encountered difficulty with these instructions, please let us know. Be sure to include as much detail as possible in your message.
Roy
1. Start your computer in Safe Mode with Networking. For instructions on starting in Safe Mode with Networking see: http://www5.nohold.net/Webroot/Loginr.aspx?pid=12&login=1&app=vw&solutionid=68"
2. Open Webroot SecureAnywhere from the tray, start menu or desktop icon.
3. Click on the cog icon next to 'PC Security'.
4. Open the 'Scan & Shields' tab.
5. Click the 'Custom Scan' button.
6. The default scan option is 'Deep'. Click Scan.
This will start a Deep Scan of your system. Please allow this scan to complete and remove any threats found. Once the scan is complete, you may restart your system normally.
If you were unable to remove the threat, or if you encountered difficulty with these instructions, please let us know. Be sure to include as much detail as possible in your message.
Roy
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