Skip to main content

Greetings!
I'm trying to renew my Webroot Internet Security for three years, as I've done before. Following the instructions on https://support.carbonite.com/articles/Personal-Mac-Windows-Renewing-Your-Carbonite-Subscription, renewal for only one year appears, with no apparent way to change it. Assistance appreciated!

 

Hello ​@pedrosilva58 

 

Just go here: https://www.webroot.com/ca/en/home/renewal?srsltid=AfmBOor9pLA_PHuZaR9mQgzAEl7oXVaMUuOa76bBA1Ujhtg3rGGDptxh

 

Thanks,


Thank you, but that doesn't work. After I login, this leads me to the same page as before,

where I can't change to more than one year -- and shows the wrong keycode to boot (pic

attached). How I am supposed to change to three years? Clicking "Renew Now" doesn't do

that.

Cheers!

 


You can call or email them for a longer better deal:

 

Purchases, renewals, and upgrades

Mon - Fri 9:00 AM to 7:30 PM (EST)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

HTH,


You can call or email them for a longer better deal:

 

Purchases, renewals, and upgrades

Mon - Fri 9:00 AM to 7:30 PM (EST)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

HTH,

Thanx, will try that.


How did it go ​@pedrosilva58 

 

Thanks,


Reply