WEBROOT is not identifying WindowsSysWOW64dllhost.exe ? Any ideas how to remove?

  • 11 July 2015
  • 1 reply
  • 946 views

Help needed trying to remove a trojan.  Webroot scans for Malware but does not detect however my other application is blocking outgoing traffic and prompting the Malicious Website is being blocked.  the Process is C:WindowsSysWOW64dllhost.exe  Any help would be greatly appreciated.

1 reply

Userlevel 7
Hi Charlie7077
 
Welcome to the Community Forums.
 
What I thinnk that you are referring to can be attributed to the Poweliks malware...but confusingly enough it can also be nothing/a false positive because the file concerned is a key WIndows file.  Therefore one must tread very carefully here.
 
For that reason I would strongly advise that you Open a Support Ticket ASAP, so that the professionals on the Support Team investigate and if this is indeed a malware issue then clean it up for you.
 
The service is free to all WSA users with an active/current subscription.
 
Hope that helps?
 
Regards, Baldrick
 
 

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