Running Windows 10 Pro,22H2,x64 . Recently renewed my SecureAnywhere, and ran wsainstall.exe, entered new key and everything seemed good. Then started having Windows startup issues, not hardware, and I noticed in Task Manager, 5 processes running for Webroot, two of which show 32-bit. 3 processes have dark green circles with white W, the 2 32-bit ones have light green circle with black W. Two of the dark ones show associated with “WRCoreService” and “WRSkyClient” . One of the 32-bit ones shows “WRSVC”. Any chance that has anything to do with the startup issues? Thanks.
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Hello
I don’t know about your startup issues but yes there are 5 processes and 2 say 32bit but on 64bit systems they run as 64bit so no worries there as it’s all normal.
See for more info here:
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With the startup issues and if it continues please contact Webroot Support Directly!
Webroot Support:
Submit a ticket 24/7/365 it’s the best way!
Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MST)
Also phone numbers from around the world: https://www.webroot.com/us/en/about/contact-us
Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.
Thanks,
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