Hi,
I recently bought Webroot SecureAnywhere Internet Security Complete - I was told that I need to wait till my current Webroot secureAnywhere complete subscription expires before installing this new keycode. I think this is kind of silly.:@..
Can I install my new Webroot complete (today) and somehow you guys behind the scenes add my remaining days (from the old keycode) into this new installation? :D
Thanks,
Alan
Hi tiki_alan
Welcome to the Community Forums ( I am sure that you have been welcomed...but not yet by me...:D).
I am no expert in license codes, subscription periods, etc., but I am sure that some Community member (one wiser than me@ in this area) will be able to advise on this.
For what it is worth, and if you do not get a reply, then I would log a Support Ticket, and ask the guys (and gals) there if what you hope that you can do is possible or not.
Regards
Baldrick
Welcome to the Community Forums ( I am sure that you have been welcomed...but not yet by me...:D).
I am no expert in license codes, subscription periods, etc., but I am sure that some Community member (one wiser than me
For what it is worth, and if you do not get a reply, then I would log a Support Ticket, and ask the guys (and gals) there if what you hope that you can do is possible or not.
Regards
Baldrick
Hi tiki_alan,
Have read this thread: https:///t5/Webroot-SecureAnywhere-Antivirus/Activate-a-New-license/td-p/41380?
If both licenses deal with WSA Complete, in my opinion, you should try to contact the Support and ask them to merge these two licenses into one. I believe this is possible, because Guys (and Gals) from Webroot Support are always trying to help their clients:D
Regards,
Mike
Have read this thread: https:///t5/Webroot-SecureAnywhere-Antivirus/Activate-a-New-license/td-p/41380?
If both licenses deal with WSA Complete, in my opinion, you should try to contact the Support and ask them to merge these two licenses into one. I believe this is possible, because Guys (and Gals) from Webroot Support are always trying to help their clients:D
Regards,
Mike
Hey tiki_alan,
The support team has taken care of this and they have responded to your support ticket. Thanks for waiting! :robothappy:
The support team has taken care of this and they have responded to your support ticket. Thanks for waiting! :robothappy:
Mike R Social Media Manager
No problem! Let me know if you need anything else. :D
Sometimes we call him "gusy"! Ha Take care...:D
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