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Webroot supressing alt-modifier in Indesign CC

  • August 26, 2013
  • 2 replies
  • 2225 views
S
Running Webroot Secure Anywhere 8.0.3.182: 108 on Mac OSX 10.8.4
 
If trying to alt-drag an object in Adobe Indesign CC (this action normally has the behavior of duplicating the dragged object after releasing the mousebutton) with Webroot running it just moves the object and ignores the modifier.
 
When deactivating the Real Time Thread Shield - even while Indesign running - the behavior of the interaction works normally again...
 
Please fix! 

    2 replies

    MikeR
    • MikeR
    • Retired Webrooter
    • August 26, 2013
    I think it would be best for our technicians to investigate your logs and see if something needs to be whitelisted. Please let them know that disabling the Threat Shield allows Indesign to function properly. Please Open a Support Ticket so that we can investigate further. 
     
     
    Mike R Social Media Manager
    MikeR
    • MikeR
    • Retired Webrooter
    • August 27, 2013
    Hey styix, 

     
    Were you able to open a support ticket and get this resolved?
    Mike R Social Media Manager
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