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hi i just install Webroot SecureAnywhere complete and i have firefox 13.1 installed i click on the webroot on the firefox bar then it ask for my mail and pass when i type my mail and pass webroot says Unknown email address shows in red color but when i log my email in my webroot account login it works but it dont work in the toolbar can any one tell me how to fix it please thanks
Hi Behzad,

 

Please follow the instructions I gave to your "My Webroot Account Login" post and after you have changed your permissions settings please use this Toolbar Fix.

 

Try logging into the toolbar and let us know your results! 😃?
Thank You for your help MikeR webroot toolbar working great now:D
Excellent!

 

I was going to follow up with you to make sure that the fix we found worked for the Toolbar as well. :D

 

I am happy I was able to help!

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