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Why does my Webroot scan keep aborting at the 3 minute or so mark?

  • September 11, 2014
  • 1 reply
  • 16 views

Why does my Webroot scan keep aborting at the 3 minute or so mark?

1 reply

Dermot7
Gold VIP
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  • Gold VIP
  • September 11, 2014
Hello bjy329, and Welcome to the Webroot Community.
 
Please re-install SecureAnywhere from these instructions:
  
  • Make sure you have a copy of your Keycode
  • KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Uninstall WSA and Reboot
  • Install with the new installer, enter your Keycode and don't import any settings as you can set it up as you like once it's done
  • Let it finish its install scan
  • Reboot once again.                           
 
And please let us know if this resolves it, or if you have any questions. If you want to contact Support: Submit a Support Ticket
 
Thanks.