Best answer by MikeR
View originalWill added keycodes add time to subscription?
Hello, I have another keycode for complete. If I add this keycode through "manage keycodes" will it add time to my current computers? Thank you.
Hello notmy88,
I would recommend putting in a request to support for adding a keycode to extend your service.
https://detail.webrootanywhere.com/servicewelcome.asp
I would recommend putting in a request to support for adding a keycode to extend your service.
https://detail.webrootanywhere.com/servicewelcome.asp
@ wrote:
Hello, I have another keycode for complete. If I add this keycode through "manage keycodes" will it add time to my current computers? Thank you.
I agree fully as it's the only way to add time to your current license as you can't do it yourself!@ wrote:
Hello notmy88,
I would recommend putting in a request to support for adding a keycode to extend your service.
https://detail.webrootanywhere.com/servicewelcome.asp
TH
How long do you typically have to wait in order to hear from a representative? My support ticket is still waiting for a response. 😕
I have waited from 4 to 24 hrs for a response. Someone from the Webroot Team will see your post soon and follow up on it. 😉
Welcome notmy88,
I wasn't able to locate your Support Ticket using the email you registered on this forum with. Can you please Send me a Private Message with the email address so I can assist you? :D
You can send all emails and keycodes associated with your account in the Private Message to help speed up the process.
I wasn't able to locate your Support Ticket using the email you registered on this forum with. Can you please Send me a Private Message with the email address so I can assist you? :D
You can send all emails and keycodes associated with your account in the Private Message to help speed up the process.
No problem, thank you. I have a different email address associated with my main account.
Edit* Info sent. Thanks again.
Edit* Info sent. Thanks again.
I personally took over on the ticket and I have resolved the issue. Thanks for the Private Message and additional information. 😉
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