Windows 11 System Restore and Webroot

Hi Triple Helix
I thought support was the most likely route. :)
An Internet Search revealed the issue with other third party A/V but did not see Webroot mentioned.
I also posted as a possible work around if someone else has the issue.
I know it is not recommended disabling or uninstalling Webroot but you will only find out a workaround by trial and error, 
Thanks again for your help and have a good week.

Yes and please let support know as they can investigate it could be a Win 11 issue or Win 10 as well but I don’t use System Restore on my systems as I use a Back Up program and do weekly back ups to an external HDD.

Thanks and if others post about it I can point them to this thread. ​@BradW 

Sorry I forgot to mention I have lodged a support ticket.
I have copies of important data on  an external HD and also some memory sticks.

Are you a Consumer user or a Business user? If a Consumer with version of WSA? AV only, Plus or Complete?

Thanks!

Thanks Triple Helix 
A Consumer with WSA Complete, Thank you.

Hi Everyone
Here is the reply from Webroot Technical Support.

“Hello,

Thank you for reaching out.

The behavior you described—System Restore failing with error code 0x80070005 (Access Denied)—is consistent with known scenarios where active real-time protection may interfere with the restoration of certain system files or registry entries. While Webroot is designed to be lightweight and non-intrusive, some versions of Windows 11 may still interpret our active protection as an obstacle during the System Restore process.

We appreciate the steps you took to troubleshoot this issue, including disabling Webroot and later uninstalling it to complete your restore successfully.

Regards,
Webroot Support Team”

Thanks everyone for the Feedback, have a Great Week

regards

SXR6

​@SXR6 Good to hear! 😎