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windows cannot update.Is my webroot firewall preventing windows from updating?
Hello serena

 

Welcome to the Webroot Community,

 

I have never had an issue with Webroot blocking my Windows updates. Please look here

 

Also have a look at the Webroot PC User Guide

 

If you still think this is Webroot related then you can Submit a Support Ticket free of charge with an active subscription.They will gladly check this issue out.
Hi serena

 

Welcome to the Community Forums

 

If I may just add...what is indicating that Windows Update is not working? Are you receiving a error message or something similar? If so then what exactly is it? Also, what verison of WIndows are you running?

 

Regards, Baldrick

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