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windows cannot update. Webroot firewall preventing windows defender from updating?

  • December 20, 2016
  • 2 replies
  • 350 views

windows cannot update.Is my webroot firewall preventing windows from updating?

2 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • December 20, 2016
Hello serena
 
Welcome to the Webroot Community,
 
I have never had an issue with Webroot blocking my Windows updates. Please look here
 
Also have a look at the Webroot PC User Guide
 
If you still think this is Webroot related then you can Submit a Support Ticket free of charge with an active subscription.They will gladly check this issue out.

Baldrick
Gold VIP
  • Gold VIP
  • December 20, 2016
Hi serena
 
Welcome to the Community Forums
 
If I may just add...what is indicating that Windows Update is not working? Are you receiving a error message or something similar? If so then what exactly is it? Also, what verison of WIndows are you running?
 
Regards, Baldrick