Skip to main content
Customer Support Customer Support
Answer

WSA complete..

  • October 10, 2013
  • 5 replies
  • 38 views
T
Popular Voice
How do I activate password function..It takes me to be and trys to sell something....I have WAS compklete 2014
Tom

Best answer by ttomm46

I had called tech support and when I signed in it was going to an out of date keycode
works great now......

    5 replies

    JimM
    • JimM
    • Retired Webrooter
    • October 10, 2013
    Hi Tom,
    Can you private message me the keycode for your license?  I'm not seeing a Complete license on file under the email address you registered to the forum with, but if I can look it up, I can most likely assist you.
    /// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
    T
    Popular Voice
    • ttomm46
    • Author
    • Popular Voice
    • Answer
    • October 10, 2013
    I had called tech support and when I signed in it was going to an out of date keycode
    works great now......
    JimM
    • JimM
    • Retired Webrooter
    • October 15, 2013
    Thanks for following up Tom!
    /// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
    B
    • basenji56
    • October 15, 2013
    I have trouble with the same problem. Do you show my email address as up to date?
    JimM
    • JimM
    • Retired Webrooter
    • October 16, 2013
    Basenji, you have not yet created a password management account with which to log in with. Please visit https://my.webrootanywhere.com/ and choose to "Sign Up Now," and follow the prompts.
    /// JimM /// /// Former Community Manager - Now Humble Internet Citizen/// /// Also Formerly a Technical Support Escalations Engineer ///
    Terms & ConditionsAccessibility statement