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I just installed WSA about an hour ago and it has forgotten my password.  It will not let me change any settings or uninstall.  I used the same password that I used with Norton.



It worked for about four times before any problems.  Anyway to reset it?
Hello FedCat42,

 

Welcome to the Webroot Community Forum,

 

Please submit a Support Ticket and they can help you in changing or fixing the Webroot password for this program. I don't know why your password worked and then it did not. Support will glady look into this for you free of charge with an active subscription.

 

 

Kind Regards,
Nevermind, sorry it was a faulty wireless keyboard.  Shift key no longer works.

 

Thank you for your help!
Hi FedCat42,

 

Great! Thanks for letting us know.

 

Have a nice evening!

 

 

Regards,

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