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WSA forgot password

  • May 1, 2015
  • 3 replies
  • 31 views

I just installed WSA about an hour ago and it has forgotten my password.  It will not let me change any settings or uninstall.  I used the same password that I used with Norton.

It worked for about four times before any problems.  Anyway to reset it?

3 replies

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • May 1, 2015
Hello FedCat42,
 
Welcome to the Webroot Community Forum,
 
Please submit a Support Ticket and they can help you in changing or fixing the Webroot password for this program. I don't know why your password worked and then it did not. Support will glady look into this for you free of charge with an active subscription.
 
 
Kind Regards,

  • Author
  • Fresh Face
  • May 1, 2015
Nevermind, sorry it was a faulty wireless keyboard.  Shift key no longer works.
 
Thank you for your help!

Ssherjj
Moderator
Forum|alt.badge.img+62
  • Moderator
  • May 1, 2015
Hi FedCat42,
 
Great! Thanks for letting us know.
 
Have a nice evening!
 
 
Regards,