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"61 threats removed" reported by Webroot after EVERY scan .... What?
"61 threats removed" reported by Webroot after EVERY scan .... What? Regardless of number of threats found or length of scan ... same result after fix.
Best answer by Baldrick
Hi bob1cle
Welcome to the Community.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on 'Reset Protection Statistic' and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
To help clarify the stats... Take a look at this KB Article. If you indeed have Active Threats listed, you will want to submit a Support Ticket. Threats Removed is not a worry.
Hope that clarifies for you but if you have any further questions please post back.
Regards, Baldrick
Welcome to the Community.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on 'Reset Protection Statistic' and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
To help clarify the stats... Take a look at this KB Article. If you indeed have Active Threats listed, you will want to submit a Support Ticket. Threats Removed is not a worry.
Hope that clarifies for you but if you have any further questions please post back.
Regards, Baldrick
Hi bob1cle
Welcome to the Community.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on 'Reset Protection Statistic' and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
To help clarify the stats... Take a look at this KB Article. If you indeed have Active Threats listed, you will want to submit a Support Ticket. Threats Removed is not a worry.
Hope that clarifies for you but if you have any further questions please post back.
Regards, Baldrick
Welcome to the Community.
As a first step to resolving this for you would you please go HERE, take a look at the information and go to the same place as described in the article, click on 'Reset Protection Statistic' and then do a scan. It should clear as a result of this action, since it is just showing the total of threat/malware, etc. that WSA removed since you installed WSA.
To help clarify the stats... Take a look at this KB Article. If you indeed have Active Threats listed, you will want to submit a Support Ticket. Threats Removed is not a worry.
Hope that clarifies for you but if you have any further questions please post back.
Regards, Baldrick
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