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63.00 withdrawn from my account, Most Important!

  • September 30, 2014
  • 1 reply
  • 23 views

When I checked my cking account today, I saw that $63.00 was withdrawn from it, I did not authorize this action.
I did a while back re up webroot, but it has not been a year yet to re up already.
Can you please explain this to me? I will be going to my bank tomorrow,
A prompt response will be most appreciated.
 
Thank you
Cathy Light

1 reply

nic
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  • Retired Webrooter
  • September 30, 2014
I do see that there are two accounts, and the transaction that went through today even though you have an existing account.  I'll put in a ticket to have support contact you to sort this out.